X100 Exam 2 (Chapter 10)
What are maintenance factors?
Company policy, supervision, working conditions, interpersonal relations, and salary, status, and job security
Why should managers understand theories of motivation and different motivation techniques?
Employee Satisfaction
What we learned from the Hawthorne studies
Encouraged researchers to study human motivation and the managerial styles that lead to higher productivity.
What are the two factors?
Motivators and Hygiene Factors
How managers can use knowledge of Maslow's Hierarchy of Needs to better manage people?
Need to understand human motivation and needs in general in order to understand motivation at work
Age Discrimination Act
Outlawed employment practices that discriminate against people 40 and older. An amendment outlaws requiring retirement by a specific age.
Title VII of the Civil Rights Act of 1964 -
Outlaws discrimination in employment practices based on sex, race, color, religion, or national origin
Why is salary not a motivator?
Pay did not motivate employees to work harder: it just provides satisfaction and contentment.
Americans with Disabilities Act (1990)
Prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary.
Equal Pay Act of 1963
Specified that men and women doing equal jobs must be paid the same wage.
Equity Theory
The idea that employees try to maintain equity between inputs and outputs compared to others in similar positions.
human resource management
The process of determining human resource needs and then recruiting, selecting, developing, motivating, compensating, and scheduling employees to achieve organizational goals.
Expectancy Theory
Victor Vroom's theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome.
What are motivating factors?
Work itself, achievement, recognition, responsibility, growth and advancement
Pregnancy Discrimination Act
prohibit sex discrimination on the basis of pregnancy