EXAM 3
ways of performance appraisal
-subordinates -peers and team members - self-appraisal - customer appraisal -360 degree feedback
based on reliance of multiple sources to provide information about an employee's performance
360-degree feedback evaluation method
Defined contribution plan in which employees may defer income up to a maximum amount allowed.
401 (k) plan
Which of the following provides a formal company-paid retirement benefit that consists of a fixed benefit upon retirement?
A defined benefit plan
In addition to identifying the relative job worth, the factor comparison method also determines which of the following?
Absolute value of the position
Which of the following was NOT cited in the book as characteristics of an effective performance appraisal system?
Appraiser incentive compensation
What method of performance appraisal displays illustrations of only positive incidents of job performance for various job dimensions?
Behavioral observation scales
What performance evaluation method assigns each employee into one of various levels on a scale based on whether or not the employee displays various positive and negative behaviors that are described on the scale?
Behaviorally anchored rating scale
What type of performance evaluation systems has raters evaluate a given employee's performance against that of other employees?
Comparison systems
Which of the following refers to an arrangement of work hours that permits employees to fulfill their work obligations in fewer days each week?
Compressed workweek
Which of the following legislation gave employees the opportunity to continue their health insurance coverage for a period of time after terminating employment?
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Which of the following is a formal retirement plan that provides the participant with a fixed monthly income upon retirement?
Defined benefit plan
Which of the following was designed as a protection of employee benefit rights?
Employee Retirement Income Security Act
Which of the following legislation identified which private sector employees are eligible for overtime and under what circumstances?
Fair Labor Standards Act
What type of health care benefit allows employees to deposit a portion of their pre-tax salary into an account to be used to pay for eligible health care expenses?
Flexible spending accounts
The practice of allowing employees to choose what hours they work, within certain limits, is called what?
Flextime
Which of the following is a perquisite that protects an executive if they are forced out of the company for reasons such as the sale or merger of the company?
Golden parachute contract
What type of insurance plan is sometimes described as providing prepaid medical services because fixed periodic enrollment fees cover the insured members for all medically necessary services that are delivered or approved by the insurance provider?
Health maintenance organization
What contains pretax money that is available to cover healthcare expenses for individuals and families who have qualified high-deductible health insurance policies?
Health savings account
What is the first step in the employee appraisal process?
Identify specific performance goals
Which of the following is NOT a benefit of offering company child care on site?
Increased hours per day at the job
________, also known as employee benefits, consists of all financial rewards not included in direct financial compensation.
Indirect financial compensation
What error occurs when managers rate employees higher than objective criteria would indicate?
Leniency error
In what type of performance appraisal do supervisors and employees determine performance goals for employees to meet during the rating period and employees appraise how well they have achieved their goals?
Management by objectives
What rating error is also known as the "horn effect"?
Negative halo effect
In lieu of sick days, vacation days, and personal days, what do some employers use to allow employees to manage days off?
Paid time off banks
With which performance appraisal method do supervisors compare each employee to every other employee?
Paired comparison method
Which of the following requires all individuals to have health insurance coverage or pay a penalty?
Patient Protection and Affordable Care Act
The combination of direct and indirect compensation components in an employee's compensation package is determined based on which policy?
Pay mix compensation policy
Which of the following is a rater error that occurs when a manager generalizes an employee's good behavior on one aspect of the job to all aspects of the job?
Positive halo effect
________ is the general term for compensation paid to employees for working long periods of time or working under dangerous or undesirable conditions.
Premium pay
Which of the following refers to a company benefit where the company will pay employees for the shipment of household goods, cover temporary living expenses, and cover a portion of the real estate costs associated with buying or selling a home?
Relocation benefit
Company-paid shipments of household goods during a temporary move are what type of benefit?
Relocation benefit
What term is associated with getting paid for the inconvenience of working less-desirable hours?
Shift differential
How can employees prepare for the review process?
Show how they have contributed value to the company
In order to develop an effective performance appraisal process, what must happen after performance criteria is established?
The criteria must be communicated to those concerned.
Which of the following describes the labor market?
The group of potential employees located within the geographic area from which employees are recruited
Which of the following is NOT a factor when determining pay policies for sales people?
The skill level of the sales person
Which of the following describes the factor comparison method of job evaluation?
This method assumes that there are five universal factors consisting of mental requirements, skills, physical requirements, responsibilities, and working conditions
When the Social Security Act of 1935 was passed, what was its original intent?
To create a retirement benefits program
What types of benefits are generally paid for by the employee, with the employer providing the administrative support for the benefit?
Voluntary
How can the similar-to-me effect result in illegal discriminatory bias?
When employees are rated more favorably because of race, gender, nationality, or religion
What is the performance appraisal method that compares each employee's performance to a predetermined expected level of output?
Work standards method
Which of the following retirement plans allows an employee to defer pretax income for retirement?
a 401(k)
An employer may be vulnerable to ________ if an employee who continually receives unsatisfactory ratings in safety practices, as one example, is kept on the payroll and causes injury to a third party.
a negligent retention claim
What is generally required by the courts to show a legally defensible performance appraisal system?
absence of adverse impact
To increase consistency and accuracy in appraisal use among all evaluators, which of the following should be implemented before the review process begins and continued on a regular basis?
appraiser training
The monetary compensation that employees earn on a regular basis for performing their jobs is ________.
base pay
employees receive money for performing their jobs -recurring
base pay
Under what type of pay plan do employees receive payments for specific behavioral accomplishments, such as a clean safety record or good attendance?
behavioral encouragement plans
employees receive payments for specific behavioral accomplishments
behavioral encouragement plans
displays illustrations of positive incidents (or behaviors) of job performance for various job dimensions
behavioral observation scale (BOS)
rate employees on the extent to which they display successful job performance behaviors -critical incident technique (CIT) - behaviorally anchored rating scales (BARS) - behavioral observation scales (BOS)
behavioral systems
based on the CIT, and these scales are developed in the same fashion except a critical incident would be written as the incumbent is expected to complete the task in a timely fashion
behaviorally anchored rating scales (BARS)
typically viewed as resulting from a variety of sources including traits and situational context -can be changed
behaviors
behaviors you reward are the ...
behaviors you get
What type of error occurs when the rater evaluates an employee based on a personal negative or positive opinion of the employee rather than on the employee's actual performance?
bias error
when the rater evaluates the employee based on a personal negative or positive opinion of the employee rather than on the employee's actual performance
bias errors
Using fewer pay grades within the organization, allowing for lateral development of employees, can be accomplished using ________.
broadbanding
a technique that collapses many pay grades into a few wide bands to improve organizational effectiveness
broadbanding
Which of the following is a formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed?
career development
formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed
career development
an ongoing process whereby an individual sets career goals and identifies the means to achieve them
career planning
A retirement plan that contains elements of both a defined benefit plan and a defined compensation plan is a ________.
cash balance plan
Retirement plan with elements of both defined benefit plans and defined contribution plans.
cash balance plan
Rating errors that occur when supervisors rate all employees close to average are referred to as ________.
central tendency errors
Which of the following is a job evaluation method that involves defining a number of grades to describe a group of jobs?
classification method
raters compare the job description with the class description
classification method
A ________ policy allows the company to recover compensation if a later review indicates that payments were not calculated accurately or performance goals were not met.
clawback
allows the company to recover compensation if a later review indicate that payments were not calculated accurately or performance goals were not met
clawback policy
The percentage of covered expenses paid by the insured. Most fee-for-service plans stipulate 20 percent coinsurance. This means that the insured will pay 20 percent of covered expenses, whereas the insurance company pays the remaining 80 percent.
coinsurance
What term refers to the percentage of covered expenses paid by the insured?
coinsurance
permit employees to receive payment of part of their share of profits on a current basis, while deferring payment of part of their share.
combination plans
represent equity segments of equal value
company stock shares
evaluate a given employee's performance against that of other employees
comparison systems
the total of all rewards provided employees in return for their work
compensation
choices that compensation professionals make to promote competitive advantage
compensation policy
the collection and subsequent analysis of competitors compensation data
compensation survey
an individuals capability to orchestrate and apply combinations of knowledge, skills, and abilities consistently over time to perform work successfully in the required work situations
competencies
plans generally reward employees for acquiring job-related competencies, knowledge, or skills rather than for demonstrating successful job performance
competency based pay
Gives each employee a set amount of money annually with which to purchase health care coverage that involves high-deductible insurance coverage combined with a tax-advantaged account such as a health savings account, health reimbursement accounts, and flexible spending account.
consumer driven health care
Evaluating an employee compared to other employees instead of performance standards can most directly result in what kind of error?
contrast error
In the performance appraisal process, ________ occur when managers compare an employee with other employees instead of specific performance standards.
contrast errors
when supervisors compare an employee with other employees rather than to specific, explicit performance standards
contrast errors
periodic base pay increases that are found on changes in prices as recorded by the consumer price index
cost of living adjustments (COLAs)
Periodic base pay increases that are based on changes in prices as recorded by the consumer price index are known as ________.
cost-of-living adjustments
requires job incumbents and their supervisors to identify performance incidents that distinguish successful performances from unsuccessful ones
critical incident technique (CIT)
provide payment to employees in cash or stock as soon as profits have been determined
current plans
It mandates a prevailing wage for all federally financed or assisted construction projects exceeding $2,000
davis bacon act of 1931
supposed to create a sense of ownership, aligning the interests of the executive with those of the owners or shareholders of the company over the long term
deferred compensation
involve placing company contributions in an irrevocable trust, credited to individual employees' accounts.
deferred plans
Retirement plan that provides the participant with a fixed benefit upon retirement.
defined benefit plan
A retirement plan that requires specific amounts of money paid by the employer into a retirement or savings fund established for the employee is known as a ________.
defined contribution plan
Retirement plan that requires specific contributions by an employer to a retirement or savings fund established for the employee.
defined contribution plan
The type of compensation a person receives in the form of wages, salaries, commissions, and bonuses is referred to as _________.
direct financial compensation
pay that a person receives in the form of wages, salaries, commissions, and bonuses
direct financial compensation (core compensation)
Benefit payments made as a result of unilateral management decisions in nonunion firms and from labor-management negotiations in unionized firms.
discretionary benefits
Which of the following are benefit payments made as a result of unilateral management decisions in nonunion firms and from labor-management negotiations in unionized firms?
discretionary benefits
Which of the following would LEAST benefit from the use of performance appraisals?
diversity management
Which of the following is a procedure to appeal appraisal results if the employee feels they are unfair?
due process
Profit-sharing plans that place company equity into trust accounts for employees are referred to as ________.
employee stock ownership plans
place company stock in trust accounts for employees -as a source of retirement income etc
employee stock ownership plans (ESOPs)
companies grant employees the right to purchase shares of a company stock
employee stock plans
Men and women should receive equal pay for performing equal work
equal pay act of 1963
when supervisors rate all employees as average or close to average
errors of central tendency
categorized as executive, administrative, professional, or outside salespersons - not required to get paid overtime
exempt employees
assumes there are five universal factors and the evaluator makes decisions on these factors independently
factor comparison method
establish minimum labor standards on a national basis and to eliminate low wages and long working hours
fair labor standards act of 1938
What type of insurance plan provides protection against health care expenses in the form of a cash benefit paid to the insured?
fee for service plan
Insurance protection for three types of medical expenses: hospital expenses, surgical expenses, and physician's charges.
fee for service plans
may make an initial favorable or unfavorable judgment about an employee and then ignore or distort the employee's actual performance based on this impression
first impression effect
One of the biggest drawbacks of a ________ is that employees generally forfeit any money saved by the end of the year.
flexible spending account
Health benefit plan established by employers that allows employees to deposit a certain portion of their salary into an account (before paying income taxes) to be used for eligible expenses.
flexible spending account (FSA)
What is the practice of permitting employees to choose their own working hours, within certain limitations?
flextime
The performance evaluation method where raters assign employees to groups representing a range of performance, such as best performers, moderate performers, and poor performers is the ________.
forced distribution method
assigns employees to groups that represent the entire range of performance
forced distribution method
designed to bind employees to the firm's productivity and provide an incentive payment based on improved company performance
gain sharing
Incentive plans that are designed to provide incentives to employees based on improved company productivity and performance are ________.
gain sharing plans
Which team-based financial reward plan focuses on aligning an organizations' people strategy with its business strategy by providing an incentive payment based on improved company performance?
gain sharing plans
classifies federal government jobs into 15 classifications based on such factors as skill, education, and experience levels
general schedule
What is an appropriate measure of success in firms that value the end results more than how the results were achieved?
goal achievement
A contract that protects executives in the event that another company acquires their firm or if the employee is forced to leave the firm for other reasons is known as a ________.
golden parachute
perquisite that protects executives in the event that another company acquires their firm or it the executive is forced to leave the firm for other reasons
golden parachute contract
Which of the following is a discretionary benefit?
health insurance
Allows an employer to set aside funds to reimburse medical expenses paid by participating employees.
health reimbursement accounts (HRAs)
Tax-free health spending and savings accounts available to individuals and families who have qualified high-deductible health insurance policies as determined by IRS regulation.
health savings account (HSA)
employees can earn this for each hour worked
hourly pay/wage
states that employees' knowledge and skills generate productive capital
human capital theory
When a supervisor rates members of his or her race, gender, nationality, or religion more favorably than members of other classes, it is referred to as _____________.
illegal discriminatory bias
a supervisor rates members of his or her race, gender, nationality, or religion, more favorably than members of other classes
illegal discriminatory bias
rewards employees for partially or completely attaining a predetermined work objective
incentive pay
Paid vacation, medical care, and other befits are all forms of _________.
indirect financial compensation
All financial rewards not included in direct financial compensation.
indirect financial compensation (employee benefits)
all financial rewards that are not included in direct financial compensation
indirect financial compensation (employee benefits)
In competitive labor markets, companies attempt to attract and retain the best individuals for employment partly by offering lucrative wage and benefits packages.
interindustry wage/compensation differentials
compensates employees for jobs they currently perform
job based pay
used to recognize differences in the relative worth among a set of a jobs and to establish pay differentials accordingly
job evaluation
raters examine the descriptions of each job being evaluated and arrange the jobs in order according to their value to the company
job evaluation ranking method
Which of the following has been identified as the MOST desired benefit a company can offer in lieu of a salary increase?
job security
What is the work arrangement where two part-time employees split the duties of one job?
job sharing
an ordered set of jobs that represents the job structure or hierarchy
job structure
potential employees located within the geographic area from which employees are recruited
labor market
managers tend to appraise employees' performance more highly than they really rate compared with objective criteria
leniency error
Healthcare plans that emphasize cost control by limiting an employee's choice of doctors and hospitals are ________.
managed care plans
health care delivery that emphasizes cost control by limiting the employee's choice of doctors and hospitals. These plans also provide protection against health care expenses in the form of prepayment to health care providers.
managed care plans
supervisors and employees determine objectives for employees to meet during the rating period and employees appraise how well they have achieved their objectives - used mainly for managerial and professional employees
management by objectives (MBO)
awards bonuses to managers when they meet or exceed objectives based on sales, profit, production, or other measures for their division, department or unit
management incentive plans
pay below the market rate because of poor financial conditions or because they are hiring employees whose skills and expected impact on the company's success are relatively lower than employees whose skills and expected impact are much greater
market lag policy
If a firm wants to use compensation as a method to draw high-quality employees to the organization, what type of compensation policy should be utilized?
market lead
What type of pay level compensation policies do companies use that pay higher wages and salaries than competing firms?
market lead policies
organizations that pay higher wages and salaries than competing firms
market lead policy
the average pay that most employers provide for a similar job in a particular area or industry
market match policy
Mental health and substance abuse benefits designed to cover treatment of mental illness and chemical dependence on alcohol and legal and illegal drugs.
mental and substance abuse plans
which reflect mental traits such as intelligence, reasoning, and imagination.
mental requirements
one time annual financial award, based on productivity that is not added to base pay
merit bonuses
What is a pay that is added to an employee's base pay based on the level of his or her performance?
merit pay
What type of pay increase is added to an employee's base pay based on job performance, to reward effort or results, motivate future performance, and retain valued employees?
merit pay
pay increase added to employee's base pay based on their level of performance
merit pay
when a rater generalizes an employees bad behavior on one aspect of the job to all aspects of the job - horn error
negative halo effect
Where does the United States rank in the global environment in terms of offering flexible work arrangements to their employees?
ninth
the face value of a dollar
nominal hourly compensation
Which type of compensation consists of the satisfaction that a person receives from the job itself?
non-financial compensation
the satisfaction that a person receives from the job itself or from the psychological or physical environment in which the person works
non-financial compensation
companies are required to pay them for overtime
nonexempt employees
The satisfaction one receives from the job itself, or the environment in which the person works is which type of compensation?
nonfinancial
Satisfaction that a person receives from the job itself or from the psychological and/or physical environment in which the person works.
nonfinancial compensation
Welfare and pension plans that do not meet various requirements set forth by the Employee Retirement Income Security Act of 1974 (ERISA), disallowing favorable tax treatment for employee and employer contributions.
nonqualified plan
The maximum amount an employee pays for health care during a calendar or plan year.
out of pocket expenses
Means of dealing with the problem of unscheduled absences by providing a certain number of days each year that employees can use for any purpose.
paid time off (PTO) banks
With ________, all categories of sick leave, vacation time, and personal days are grouped together.
paid time off banks
supervisors compare each employee to every other employee, identifying the better performer in each pair
paired comparisons
includes employees assigned to work on a specific task in addition to normal work duties
parallel teams/task forces
What term is associated with the grouping of similar jobs in order to simplify the pricing of the jobs?
pay grade
the grouping of similar jobs to simplify pricing jobs
pay grade
determine whether the company will be a pay leader or a follower, or strive for an average position in the labor market
pay level compensation policies
Which of the following are policies that refer to the determination of direct and indirect financial compensation and benefits that make up an employee's compensation package?
pay mix compensation policies
the combination of direct and indirect financial compensation and employee benefits components that make up an employee's compensation package
pay mix compensation policies
a minimum and maximum pay rate with enough variance between the two to allow for a significant pay difference
pay range
represent pay rate differences for jobs of unequal worth and the framework for recognizing the differences in employee contributions
pay structures
Which of the following is a formal system of review and evaluation of individual or team task performance?
performance appraisal
Which type of system directly reflects the organization's strategic plan and is critical to the success of the performance management system?
performance appraisal
a formal system of review and evaluation of individual or team task performance
performance appraisal (PA)
governed by how well on performs the job
performance based pay
The starting point for the performance appraisal process is identifying specific ________.
performance goals
What is the goal of the performance appraisal interview?
performance improvement
Which of the following is a goal-oriented process to ensure that organizational processes are used to maximize employee productivity?
performance management
Which of the following terms is defined as a goal-oriented process toward ensuring that organizational processes are in place to maximize the productivity of employees, teams, and ultimately, the organization?
performance management
Which system allows for training, pay, and performance to have a direct relationship with organizational effectiveness?
performance management
goal oriented process directed toward ensuring that organizational processes are in place to maximize the productivity of employees, teams, and ultimately, the organization
performance management (PM)
any special benefits provided by a firm to a small group of key executives and designed to give the executives something extra
perquisites (perks)
Which of the following systems compensates employees for developing the flexibility and skills to perform a number of jobs effectively?
person-focused pay
compensates employees for developing the flexibility, knowledge, and skills to perform a number of jobs effectively
person-focused pay
which involve sitting, standing, walking, lifting, and so on.
physical requirements
An incentive pay plan in which employees are paid for each unit they produce is referred to as ________.
piecework
an incentive pay plan in which employees are paid for each unit they produce
piecework
rewards employees based on their individual hourly production agains an objective output standard and is determined by the pace at which manufacturing equipment operates
piecework plans
raters assign numerical values to specific job factors, such as knowledge required, and the sum of these values provides a quantitative assessment of a job's relative worth.
point method
when a rater generalizes an employee's good behavior on one aspect of the job to all aspects of the job -halo effect
positive halo effect
The type of insurance plan where a select group of care providers agrees to furnish healthcare services at a higher level of reimbursement is known as a ________.
preferred provider organization
Managed-care health organization in which incentives are provided to members to use services within the system; out-of-network providers may be used at greater cost.
preferred provider organizations (PPO)
Compensation that is paid to employees for working long periods of time or working under dangerous or undesirable conditions is known as ________.
premium pay
Most medical and mental health benefits offered by HMOs because fixed periodic enrollment fees cover HMO members for all medically necessary services only if the services are delivered or approved by the HMO. Also, alternative name for HMOs.
prepaid medical services
Coverage of the costs of drugs that state or federal laws require be dispensed by licensed pharmacists.
prescription drug plans
Designated by HMOs to determine whether patients require the care of a medical specialist. This functions to control costs by reducing the number of medically unnecessary visits to expensive specialists.
primary care physician
a compensation plan that results in the distribution of a predetermined percentage of the firms profits to employees
profit sharing
what three broad categories does discretionary benefits fall into?
protection programs paid time off services
Welfare and pension plans that meet the requirements of the Employee Retirement Security Act of 1978 are referred to as ________.
qualified plans
Welfare and pension plans that meet various requirements set forth by the Employee Retirement Income Security Act of 1974; these plans entitle employees and employers to favorable tax treatment by deducting the contributions from taxable income. Qualified plans do not disproportionately favor highly compensated employees.
qualified plans
When evaluating jobs based on order of importance and value to the organization, which evaluation method is being used?
ranking
reflect differences between human judgment processes versus objective, accurate assessments uncolored by bias, prejudice, or other subjective, extraneous influences
rating errors
Which of the following reflects the purchasing power of wages when adjusted for inflation?
real hourly compensation
measures the purchasing power of a dollar
real hourly compensation
What type of an incentive pay plan do companies use to enhance the recruitment of highly qualified employees by current employees?
referral plans
employees may receive monetary bonuses for referring new customer or recruiting successful job applicants
referral plans
which cover areas such as raw materials, money, records, and supervision.
responsibilities
focus on measurable outcomes such as individual's or team's sales, customer service ratings, productivity, reduced incidence of workplace injuries, etc.
results-based performance appraisal
Discretionary benefits fall into three broad categories. Which of the following is a discretionary benefit that offers a type of protection program for workers?
retirement plans
A temporary leave of absence from an organization, typically at reduced pay, is referred to as a ________.
sabbatical
Temporary leaves of absence from an organization, usually at reduced pay.
sabbaticals
earn this form performing their jobs, regardless of the number of hours worked
salary
occurs when less experienced employees are paid as much or more than employees who have been with the organization a long time as a result of a gradual increase in starting salaries and limited salary adjustments for long-term employees.
salary compression
provides a financial reward to employees for savings in labor costs resulting from their suggestions
scanlon plan
What incentive plan provides a financial reward to employees for savings in labor costs due to their suggestions?
scanlon plans
When an employee evaluates their own performance based on their understanding of criteria used in evaluations, what type of evaluation is being used?
self appraisal
the length of time an employee has been associated with the company, division, department, job
seniority
Which of the following systems rewards an employee based on the length of service the employee has had with the organization?
seniority pay
rewards employees with periodic additions to base pay according to employee's length of service in performing their jobs
seniority pay system
An employee who works a less than desirable shift, such as midnights, may receive additional compensation, known as what?
shift differential
the tendency on the part of raters to judge favorably employees whom they perceive as similar to themselves
similar to me effect
compensates employees for their job related skills and knowledge, rather than how well he or she performs on the present job
skill based pay
which pertain to facility in muscular coordination and training in the interpretation of sensory impressions.
skills
What is the term that refers to nonunion companies offering similar compensation to union firms?
spillover effect
management of nonunion firms generally offered somewhat higher wages and benefits to reduce the chance that employees would seek union representation
spillover effect
relatively small monetary gifts provided to employees for outstanding work or effort during a reasonably short period of time
spot bonuses
represent an important type of deferred compensation for executives
stock compensation plans
Which of the following is designed to give executives a long-term incentive to integrate the interests of management with those of the organization?
stock options
describe an employee's right to purchase company stock
stock options
the person's pay is totally determined as a percentage of sales
straight commission
When a sales person receives the same salary regardless of sales, what type of compensation system is being utilized?
straight salary
salespersons receive a fixed salary regardless of their sales levels
straight salary
Which of the following errors occurs when managers rate employees lower than it would be if compared to objective criteria?
strictness error
when a supervisor rates an employee's performance lower than it would be if compared against objective criteria
strictness errors
If an organization wanted to measure the effectiveness of an employee's managerial skills, what type of evaluation source would be MOST effective?
suboordinates
determined by how well the team performs in the accomplishment of the job
team-based incentives
Protection for providing monetary payments to an employee's beneficiaries upon the employee's death, and offered only during a limited period based on a specified number of years or maximum age.
term life insurance
Which of the following countries does NOT have laws to provide for annual paid vacation?
the US
What happens when firms offer somewhat higher wages and benefits to discourage union representation?
there is a spillover effect
What is the overall purpose of compensation from the employer's perspective?
to attract, retain, and motivate employees
Which of the following is NOT a function of the performance appraisal?
to document disciplinary action
What type of performance evaluation systems involves raters evaluating each employee's characteristics (e.g., quality of work, dependability, cooperation, etc.)?
trait systems
asks raters to evaluate each employee's traits or characteristics
trait systems
Which of the following represents an individual's predisposition to think, feel, and behave in a given situation?
traits
an individuals predisposition to think, feel, and behave -more established, hard to change
traits
reward newly hired employees less than established employees
two-tier wage systems
Provides workers whose jobs have been terminated through no fault of their own monetary payments for up to 26 weeks or until they find a new job.
unemployment compensation
The legally required benefit that provides workers whose jobs have been terminated through no fault of their own monetary payments is known as ________.
unemployment insurance
determines the amount of company profit an employee owns in his or her account
vesting
Benefits that are paid 100% by the employee with the employer typically paying the administrative cost are referred to as ________.
voluntary benefits
What is the term that refers to the fitting of plotted points to create a smooth progression between pay grades?
wage curve
the fitting of plotted points to create a smooth progression between pay grades
wage curve/pay curve
covers contractors and manufacturers who sell supplies, materials, and equipment to the federal government.
walsh healy act of 1936
using mutual favors instead of merit to get things done - a view in the middle east
wasta
A type of life insurance that provides protection to employees' beneficiaries during employees' employment and into the retirement years.
whole life insurance
Which results-oriented practice compares each employee's performance to a predetermined standard or expected level of output?
work standards method
a PA method that compares each employee's performance to a predetermined standard or expected level of output
work standards method
Provides a degree of financial protection for employees who incur expenses resulting from job-related accidents or illnesses.
workers compensation
What legally required benefit provides financial protection for employees who incur expenses from job-related accidents or illnesses through coverage of rehabilitation costs and temporary or permanent partial income replacement?
workers compensation
When an employee is temporarily injured on the job, what type of legally required benefit would they receive?
workers compensation
which reflect the environmental influences of noise, illumination, ventilation, hazards, and hours.
working conditions
What performance appraisal method relies on multiple sources to provide information about an employee's performance?
360-degree feedback evaluation method
What is the term that refers to an employee benefit where employees may defer income up to a maximum amount allowed toward future retirement savings?
401(k) plan
Which type of health care plan offers protection against health care expenses on a reimbursement basis?
Fee-for-service plans
Which of the following refers to a bias error that occurs when managers make an initial favorable or unfavorable judgment about an employee and then distort the employee's actual performance based on the initial judgment?
First-impression effect
In terms of global benefits, what types of benefits are provided by the employer because the government requires them to do so?
Government-mandated
What type of performance appraisal system measures the outcome of performance and progress toward meeting specific goals?
Results-based performance appraisal
Which of the following allows for increased pay for long term employees while offering a lower starting salary to new employees?
Two-tier pay structures
The ________ is a performance evaluation system that focuses on measurable, objective outcomes like sales, customer service ratings, or productivity.
results-based system
The ________ refers to the tendency on the part of raters to judge favorably employees whom they perceive as similar to themselves.
similar-to-me effect
