Mgmt 391 Ch. 9

A team-oriented work environment places emphasis on: a. empowerment and collaboration. b. power and authority or the distribution of power among team members. c. internal competition. d. hierarchical control by top management.

a

According to the research done by Hambrick and Fukutomi, in which of the following seasons of a CEO's tenure is his or her power at the lowest? a. Response to a mandate b. Experimentation c. Selection of an enduring theme d. Dysfunction

a

Culturally diverse top teams help organizations limit . a. groupthink b. confusion c. complexity d. uncertainty

a

Groups emphasize all of the following except: a. collective work products. b. individual leadership. c. individual work products. d. personal accountability.

a

Teamwork is appropriate where: a. the knowledge and talent of workers are dispersed across members and require integration. b. tasks are independent, easy, less voluminous, and require individual attention. c. tasks are simple and routine. d. knowledge and talent is placed in highly skilled individuals.

a

The development of group cohesiveness is negatively influenced by: a. internal competition. b. prestige of the group. c. external pressure. d. group size when there are only five to eight members.

a

Which of the following stages of group development requires that team members feel they are a part of the team for further progression in group development to occur? a. Forming b. Storming c. Norming d. Performing

a

Work teams place a strong emphasis on: a. shared leadership. b. personal accountability c. exclusive work products. d. individual leadership.

a

A "wild turkey" in the top management team is: a. someone who is uncontrollable. b. a devil's advocate who challenges the thinking of the CEO and other top executives. c. a member of the executive team that retards the executive team's performance. d. one who increases the homogeneity within the executive group.

b

According to Hambrick and Fukutomi,____________ is the last season in a CEO's tenure. a. experimentation b. dysfunction c. convergence d. selection of an enduring theme

b

An effective team exhibits: a. no weaknesses. b. shared leadership. c. intragroup conflict. d. formal, designated leadership.

b

At which of the following stages of group development does the leader need to adopt a coaching style in order to deal with team challenges? a. Forming b. Storming c. Norming d. Performing

b

Cooperative rewards in work teams will have the most effective impact on: a. speed of performance. b. accuracy of performance. c. individual satisfaction. d. none of these.

b

Dependence on guidance and direction is the defining characteristic of the stage of group development. a. norming b. forming c. performing d. adjourning

b

Which of the following includes the set of interpersonal issues that need to be addressed according to the group development model? a. Purpose, methods, and outcomes b. Trust, personal comfort, and security c. Trust, personal comfort, and outcomes of the group d. Mission of the group, personal comfort, and control

b

Which of the following is NOT a maintenance function of a group? a. Harmonizing conflicts b. Elaborating concepts c. Following others' leads d. Setting standards

b

A ___________ _________ is a multicultural top team in which all but one member come from the same background. a. bicultural group b. homogeneous group c. token group d. multicultural group

c

All of the following would be considered positive norms of behavior within a group except: a. consensus decision making. b. shared leadership. c. social loafing. d. open discussion.

c

As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute. You are performing the group maintenance function of: a. following others' leads. b. testing ideas. c. gatekeeping communication. d. giving information.

c

For successful chief executive officers, the peak performance years mostly occur at about: a. two years. b. ten years. c. seven years. d. three years.

c

Integrated involvement as a social benefit of group or team membership includes: a. emotional support. b. affection and warmth. c. opportunity for influence. d. emotional isolation.

c

Self-managed teams are sometimes called . a. quality circles b. quality teams c. autonomous work groups d. cross-functional work teams

c

Social loafing is usually: a. a norm of behavior within a group. b. supportive of the development of group cohesion. c. weighs heavy on a group's efforts and achievements. d. a stimulant to increased group performance.

c

The set of authority and task relations among group members is known as . a. control and sanctions b. mutual acceptance c. status structure d. cohesiveness

c

The standards that a work group uses to evaluate the behavior of its members are called . a. task functions b. work processes c. norms of behavior d. superordinate goals

c

Upper echelon theory argues that: a. turnover at the top becomes a vicious cycle. b. executive turnover will usually result in declining organizational performance. c. characteristics of the top management team can predict organizational characteristics. d. wild turkeys will have a detrimental effect on organizational performance.

c

Which of the following is the most accurate statement regarding the impact of dissimilarity on teams and team members? a. Value dissimilarity is negatively related to task conflict. b. Functional dissimilarity is negatively related to team involvement. c. Value dissimilarity is negatively related to team involvement. d. Demographic dissimilarity has no impact on OCB.

c

Work team effectiveness in the new team environment requires management's attention to both: a. training and work team process. b. work team structure and work team training. c. work team structure and work team process. d. work roles and leadership.

c

A group is a collection of two or more persons with common interests or objectives, whereas a team: a. consists of two or more persons who are loosely tied together, yet each member works independently. b. may consist of dozens of people who work for their own specific goals and are responsible for their own achievements. c. has several persons but the performance or contribution of any particular member is inconsequential for the team's output. d. is usually a small number of people with complementary skills who are committed to a common goal for which they are mutually accountable.

d

According to the group development model, which of the following set of issues need to be addressed as part of a group's authority issues? a. Who is in charge, management of power and influence, and matters of trust b. Expected group outcomes, personal comfort, and management of power and influence c. Expected group outcomes, who is in charge, and mission or purpose of the group d. Who is in charge, management of power and influence, and who has the right to tell whom to do what

d

All of the following are considered important work process issues except: a. diversity. b. competitive behaviors. c. cooperative behaviors. d. role specification.

d

An important role in the performance of cross-functional teams is that of a(n) . a. contributor b. data generator c. challenger d. integrator

d

At which of the following stages of group development is a leader's role primarily to recognize his or her group's achievements? a. Forming b. Norming c. Storming d. Adjourning

d

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except: a. seeking information. b. coordinating activities. c. testing ideas. d. consensus testing.

d

The contributor is a team member who: a. is a devil's advocate. b. listens well and facilitates the group's process. c. keeps a constant focus on the mission and urges other members to join efforts for mission accomplishment. d. supplies necessary information and adheres to high performance standards.

d

The two sets of social benefits available to team or group members includes: a. participation and integrated involvement. b. integrated involvement and achievement. c. psychological intimacy and recognition. d. psychological intimacy and integrated involvement.

d

Which of the following issues does a group address, according to the group development model proposed by Warren Bennis and Herbert Shepard? a. Personal, task, and authority issues b. Cultural, interpersonal, and task issues c. Task, authority, and cultural issues d. Interpersonal, task, and authority issues

d

Which of the following statements best reflects the punctuated equilibrium model of group development? a. Teams experience relational conflicts at different times and in different contexts. b. Groups do not necessarily progress linearly from one stage to another in sequential steps or stages. c. Groups alternate between periods of inertia and progress toward goals with bursts of energy. d. All of the above

d

Which of the following would NOT be considered a formal or assigned group in a work setting? a. A project team b. A council of department heads c. An executive committee d. A specialized interest group

d