Chapter 4 quiz

A decline in the number of young people joining the workforce and an increase in the number of active employees who are postponing retirement are examples of __________ forces in the general environment. A) Demographic B) Terminal C) Ethnographic D) Geopolitical E) Instrumental

A

Companies that provide other organizations with input resources are known as which of the following? A) Suppliers B) Competitors C) Distributors D) Processors E) Consumers

A

__________ is the set of values and the norms of behavior which are approved or sanctioned by a particular society. A) National Culture B) Social Stratification C) Cultural Pluralism D) Organizational Culture E) Social Structure

A

Jeremy has a personal library with over 5,000 novels of various genres, most of them bought from Benison's Book House. He is an example of a Benison Book House's __________. A) Customer B) Supplier C) Distributor D) Competitor E) Processor

A

The basic building blocks of national culture are? A) Values and norms B) Political and legal forces C) Ethnographic forces D) Corporate values and organizational culture E) The task and general environment

A

The more difficult it is to enter the task environment __________. A) The easier it is to keep prices high. B) The lower is the barrier to entry. C) The harder it is to obtain customers. D) The more competitors an organization faces. E) The less expensive it is to enter the industry.

A

What benefits does the global environment offer organizations? A) The global environment provides organizations with several opportunities to increase efficiency and effectiveness. B) The global environment is easy to operate within and is constant, straightforward, and predictable. C) Fluctuating sociocultural factors never affect the performance of organizations that function at a global level. D) Organizations are faced with fewer challenges and risks when they grow to prominence internationally. E) Organizations that operate internationally seldom compete for scarce and valuable resources.

A

Which of the following forces are outcomes of changes in, or changing attitudes toward the characteristics of a population? A) Demographic B) Terminal C) Ethnographic D) Geopolitical E) Instrumental

A

Which of the following is potentially the most threatening force that managers must deal with in the task environment? A) Rivalry between competitors. B) Managing with the global supply chain. C) Negotiating and administering agreements with unions and their representatives. D) A reliable supply of input resources. E) A distributor demands that the company reduces the prices of its goods and services.

A

Which of the following is the result of globalization? A) Globalization weakens cultural barriers and reduces dissimilarities between nations. B) Globalization prevents the economic system of different countries from merging with each other. C) Globalization decreases the interconnectedness of the world's markets and businesses. D) Globalization decreases organizational efficiency and effectiveness. E) Globalization hinders the flow of financial and resource capital between countries.

A

Which of the following is true about countries with a long-term orientation? A) They have a high rate of per capita savings. B) Citizens prioritize happiness over achievement and perseverance. C) Citizens live for the present and value personal stability. D) Citizens tend to spend more and save less. E) Organizations emphasize immediate results over year-end goals.

A

__________ are individuals and groups that buy the goods and services an organization produces. A) Customers B) Suppliers C) Distributors D) Competitors E) Processors

A

An organization that is not presently in a task environment but has the resources to enter if it so chooses is called a __________. A) Potential Supplier B) Potential Competitor C) Potential Customer D) Potential Distributor E) Potential Processor

B

Deregulation, privatization, and the removal of legal barriers to trade are examples of changing __________ forces. A) Sociocultural B) Political C) Technological D) Ethnographic E) Demographic

B

In what way does the task environment differ from the general environment? A) Threats in the general environment are easier to respond to than threats in the task environment. B) Forces in the task environment have a more immediate and direct effect on managers than forces in the general environment. C) Opportunities in the task environment are less easy to identify than opportunities in the general environment. D) Unlike the task environment, the general environment deals with conditions that affect an organization's ability to obtain inputs and dispose of outputs. E) Unlike the general environment, the task environment includes global, economic, sociocultural, political, and legal forces that affect an organization.

B

Inflation is an example of a(n) __________ force in an organization's environment. A) Social B) Economic C) Demographic D) Ergonomic E) Legal

B

Which of the following is an example of collectivism values? A) Assertiveness B) Warm personal relationships are important. C) Persistence in achieving goals. D) Subordination of the individual to the goals of the group. E) A high regard for self-expression.

D

Which of the following best defines collectivist societies? A) Emphasize self-expression, personal freedom, and individual rights. B) Adhere to the principle that people should be judged by their contribution to the group. C) Discourage individuals from placing societal welfare above their own. D) Encourage the pursuit of individual goals and individual entrepreneurship. E) Adhere to the principle that people should be judged by their individual achievements.

B

Which of the following best defines individualist societies? A) Value societal welfare over that of individual members of society. B) Value personal freedom, personal success, and self-expression. C) Emphasize subordination of the individual to the goals of the group. D) Emphasize conformity to group norms and strong identification with the group. E) Require individuals to put the needs of the group before their own.

B

Which of the following contributed to the lowering of barriers of distance and culture that affected global organizations? A) The imposition of government-enforced tariffs on imports. B) The advancements of communication and transportation technology. C) The rejection of the free-trade doctrine. D) The imposition of government-enforced tariffs on exports. E) The restrictions placed on the flow of capital between nations.

B

Which of the following forces are outcomes of the changes in the laws and regulations of society? A) Technological B) Political C) Economic D) Demographic E) Sociocultural

B

Which of the following is characteristic of societies with low power distance? A) Large inequalities between different classes in society are allowed to develop. B) The government uses taxation and social welfare programs to reduce inequalities. C) Inequalities in the well-being of individuals are due to their birth and heritage. D) The gap between the rich and poor grows very large. E) Professional workers amass wealth.

B

Which of the following is true about values? A) Values are static and are resistant to change. B) Values are abstract concepts invested with emotional significance. C) Values are universally held beliefs and are the same across all societies. D) Values are easily changed and the changes are easily accepted. E) Values play a superficial role in a society's belief system.

B

Which of the following statements supports the fact that Candlewick Inc. operates in a task environment with a high barrier to entry? A) The task environment within which Candlewick Inc. operates is inexpensive to enter. B) Candlewick Inc. is able to sell its products easily, even though they are overpriced. C) Candlewick Inc. has many competitors and faces challenges form them frequently. D) The task environment within which Candlewick Inc. operates is easy to enter. E) Candlewick Inc. is unable to obtain customers, despite the excellent quality of its products.

B

__________ are the beliefs about what a society considers to be good, right, desirable, or beautiful. A) Norms B) Values C) Laws D) Traditions E) Philosophies

B

A supplier's bargaining position is especially strong when the input supplied __________. A) Has multiple sources and channels of distribution. B) Has inexpensive and easily available substitutes. C) Is a fundamental component of the organization's product. D) Is found freely and can be accessed by people with little effort. E) Is not protected by any patent.

C

Amethyst, and Italian house of high fashion, designs and creates luxury items like jewelry and hair accessories. It sells its merchandise only through Fiesta, a multinational retail store. Fiesta acts as Amethyst's _________. A) Producer B) Supplier C) Distributor D) Manufacturer E) Processor

C

As the only store to design and sell curtains to the suburb of Oakland, the merchandise sold by Plush Parade is overpriced. Noticing this, Diana's Draperies sets up a showroom in the same suburb, reasoning that with lower prices, they would be able to attract more customers. Diana's Draperies is Plush Parade's __________. A) Partner B) Distributor C) Competitor D) Processor E) Customer

C

In what way is the task environment similar to the general environment? A) They are both a set of geopolitical forces that are predictable and unchanging. B) They both present managers with a few opportunities and risks when operating at a global level. C) They are both a set of forces and conditions that operate beyond an organization's boundaries. D) They both contain challenges that are easily identified and anticipated. E) They are both forces that are easy to control and have little impact on organizational performance.

C

Superior power is a new company in the electrical industry, and the company has shown success and is building a strong reputation. What impact will this company have on the other companies in the electrical industry? A) Prices and profits will increase. B) Competition will decrease. C) Competition will increase and prices and profits will decrease. D) Competition will decrease and prices and profits will increase. E) The new company will not have an impact on the other companies.

C

Which of the following factors played an important role in speeding up globalization? A) The imposition of government-enforced import tariffs that protected the domestic economy. B) The export restrictions which ensured that the people of a country had access to their own products. C) Declining barriers to trade and investment that eased the flow of capital throughout the world. D) The rejection of free-trade doctrine, which increased global outsourcing. E) The fortification of trade and investment barriers between each country.

C

Which of the following is true about the general environment? A) It contains opportunities and threats that are easier to identify and respond to than those in the task environment. B) It comprises the set of forces that originate with global suppliers, distributors, customers, and competitors. C) It includes the wide-ranging global, technological, sociocultural, and political forces that affect organizations. D) It contains the forces that have the most immediate effect on managers and their decisions. E) It contains forces that have very little impact upon the performance of organizations.

C

__________ are organizations/companies that help other organizations sell their goods or services directly to consumers. A) Producers B) Suppliers C) Distributors D) Manufacturers E) Processors

C

__________ are unwritten, informal codes of conduct that shape the behavior of people toward one another and are held important by most members of society. A) Laws B) Policies C) Norms D) Values E) Philosophies

C

__________ is a customers' preference for the products of organization's currently in the task environment. A) Brand Recognition B) Brand Positioning C) Brand Loyalty D) Brand Saturation E) Brand Awareness

C

Which of the following is an example of a supplier? A) A retail store B) A package delivery company C) A small company that subscribes to services D) A bank or financial institution E) A vendor

D

Holly belong to a culture which values the subordination of individuals to the group. The national culture also values personal stability and living for the present. Which of the following is true about Holly's culture? A) It is high on individualism and has a long-term orientation. B) It is low on collectivism and has a long-term orientation. C) It is high on individualism and has a short-term orientation. D) It is high on collectivism and has a short-term orientation. E) It is low on collectivism and has a short-term orientation.

D

Jay's Furniture Factory gets its raw material from the local timber yard. The timber yards acts as Jay's __________. A) Competitor B) Distributor C) Retailer D) Supplier E) Consumer

D

The aim of tariffs is to do which of the following? A) Sanction countries that break global agreements. B) Free the flow of goods, services, and capital between countries. C) Make the best use of capital resources. D) Protect domestic industries and jobs. E) Decline barriers to trade and investment.

D

The traditional system of relationships established between people and groups in a society is best known as __________. A) Cultural Imperialism B) Cultural Pluralism C) National Culture D) Social Structure E) Social Relativism

D

Which of the following are outcomes of changes in the skills and equipment managers use to design, produce, or distribute goods and services? A) Cultural Forces B) Political Forces C) Demographic Forces D) Technological Forces E) Sociocultural Forces

D

Which of the following is characteristic of societies with high power distance? A) Inequalities between different classes in society are no allowed to develop. B) The government uses taxation and social welfare programs to reduce inequality. C) Inequalities in the well-being of individuals are due to their work achievements. D) The gap between the rich and the poor is very large. E) Resources are communal and accessible to all members of society.

D

Which of the following statements supports the fact that Toy Track operates in a task environment with a low barrier to entry? A) Toy Track has few competitors and faces no challenges from other organizations. B) Toy Track is able to sell its products easily, even though they are overpriced. C) The task environment within which Toy Track operates is expensive to enter. D) The task environment within which Toy Track operates is easy to enter. E) Toy Track is unable to obtain customers, even though it has no rivals or competitors.

D

Apple Inc. contract with companies in Taiwan to make inputs such as the chips, batteries, and LCD displays that power its digital devices at lower costs. This strategy is an example of which of the following? A) Global Exporting B) Global Franchising C) Global Importing D) Global Networking E) Global Outsourcing

E

Leo wants to improve the costs for his business, so he chooses to buy inputs in bulk and manufacture products in larger quantities. This is an example of ___________. A) Economic Forces B) Demographic Forces C) Potential Competitors D) Brand Positioning E) Economies of Scale

E

Which of the following is an advantage of the establishment of free-trade agreements? A) They protect domestic industries and jobs by taxing goods imported from outlying regions. B) They protect the well-being of people restricting the flow of goods being exported from their country. C) They reduce the impact of globalization by preventing the loss of capital from a country. D) They provide managers with a threat-free environment to work within. E) They provide manufacturing organizations with opportunities to reduce production costs.

E

Which of the following is an example of individualism values? A) Tolerate differences in personal beliefs. B) Warm personal relationships are important. C) Persistence in achieving goals. D) Subordination of the individual to the goals of the group. E) A high regard for individual entrepreneurs.

E

Which of the following is true about political capital? A) It is the flow of people around the world through immigration, migration, and emigration. B) It is the flow of natural resources, parts, and components between companies and countries. C) It is the flow of information and data across the world through social media. D) It is the flow of money across world markets through overseas investment, credit, lending, and aid. E) It is the flow of power and influence around the world using diplomacy, persuasion, aggression, and force of arms.

E

Which of the following is true about the task environment? A) It includes the wide-ranging global, technological, sociocultural, and political forces that affect organizations. B) It contains the forces that have the least immediate effect on managers and their decisions. C) It contains opportunities and threats that are harder to identify than those in the general environment. D) It is a framework of environmental policies that dictate the CSR policies of global organizations. E) It is the set of forces that originate with global suppliers, distributors, customers, and competitors.

E

Which of the following types of capital flows through the processes of overseas investments, credit, lending, and aid? A) Human B) Technological C) Political D) Resource E) Financial

E