Interpersonal Skills

What are Interpersonal skills?

Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups

How can one understand stress?

Learn to recognise, manage and reduce stress in yourself and others. Although stress is not always bad, it can have a detrimental effect on your interpersonal communication. Learning how to recognise and manage stress, in yourself and others, is an important personal skill.

Who is usually most successful?

People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives

How can one learn to listen?

Take time to listen carefully to what others are saying through both their verbal and non-verbal communication.

How can one be positive?

Try to remain positive and cheerful. People are much more likely to be drawn to you if you can maintain a positive attitude.

How can one empathise?

Understand that other people may have different points of view. Try to see things from their perspective. You may learn something whilst gaining the respect and trust of others

Why should one learn to be assertive?

You should aim to be neither passive nor aggressive. Being assertive is about expressing your feelings and beliefs in a way that others can understand and respect. Assertiveness is fundamental to successful negotiation

what are interpersonal skills also referred to as?

social skills, people skills, soft skills, communication skills or life skills

Where are Interpersonal skills beneficial?

the workplace, our personal and social lives

why do employers often seek to hire staff with 'strong interpersonal skills?

they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients