people skills and troubleshooting

You are a desktop technician for a graphic design company. The company issues Apple computers running OSX 10.9 to all employees. Recently you have been asked to find a solution that will allow employees to use Windows applications on their computers. Which of the following is a potential solution?

Boot Camp

You have been tasked with determining why a service fails to start in a server test environment. There are numerous services required for the application to function, but a single service is failing to start upon boot. This service also happens to be the last service that is supposed to start. A delayed start is not required, nor is a manual start and the service is enabled. You can manually start the service and it will function normally until the next system reboot. The service is run under "System". Knowing these things you open up the "Services" application and check:

Dependencies

Of which of the following Windows System Power States saves the contents of memory to a file on the PC's hard drive?

Hibernation

A technician is trying to setup a non-domain user account on a workstation, but receives the following error message "Password does not meet the complexity requirements." Which of the following utilities should the technician use to identify the criteria?

Local Security Policy

Alex, a technician, would like to map a network drive when he starts up his computer in the morning. Which of the following commands would he use to accomplish this task?

NET

Which of the following is a command line tool that will translate between a domain name and an IP Address?

NSLOOKUP

In a Linux operating system environment, what command will display the current directory to the user?

Pwd

A client has received a DLL not found error and has reported the issue to you. The client has also informed you that they have downloaded the the missing DLL file from the internet and believes they have resolved the issue. What is the first action should you take to regarding this situation?

Quarantine the computer

A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform next?

Re-establish a new theory or escalate

Recently the company you work for began investigating the possibility of replacing their payroll system with a cloud based service provided by a third party company. Which type of service is this?

SaaS

Which of the following commands may be used on a computer, running Windows 7, to stop a single process from the command line?

TASKKILL